1. With lease break-up fees…what are your company policies and procedures? Have you made any changes to your lease break-up fees this year? What are you plans for late fees going into 2014?
#2. In your market—how are your direct/local competing properties handling their lease break-up fees? What kind of feedback are you hearing from your renters about these fees?
#3. What kind of training do you give to those on your property management team about how you want them to handle their lease break-up fees? Do you give them some room to negotiate onsite when they are working with their residents?
Related to the points/questions above…what post, question and/or observation might you add to the discussion threads below—as an industry leader?
Industry Knowledge, Ancillary Income
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Industry Knowledge, Employee Policy & Procedure Manuals
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Patricia McLoughlin
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