In 2014, what kind of focus did you give to utility billing audits? How did they go? What kind of refunds did you receive tied to billing errors/mistakes?
For 2015, what are your plans for billing audits? What kind of utility billing RFPs are you planning? How will you determine which company wins the bid?
From your point of view, which utility billing companies/services are you most impressed with? Are they responsive to your particular needs? Do they respond quickly to your E-mail/phone requests?
Related to billing audits, what question would you like to ask that will help you and your team?
66+ posts/comments have already been made on the url below.
Industry Knowledge, Utility Bill Audits: http://tinyurl.com/n78sydm
When you go to the discussion thread on the url above—-the most recent posts are right on the front/first page.
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